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Exchange 2013 mail alerts - Not getting SCOM alerts

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My apology if this is posted under incorrect forum category.

We have issue with SCOM Alerts and we use Exchange 2013 server and have provided relay permission for SCOM server. We had configured channel, subscriber and notification subscription on SCOM pointing exchange hub transport server. 

Server : SCOM 2012r2 on Windows 2012

Server : Exchange 2013 on Windows 2012

Summary

Notification subsystem failed to send notification message through all devices for the subscription for the selected protocol.

Causes

Notification subsystem was unable to send notification message through all devices. This could happen if the device is mis-configured or not working. It could also happen if the Notification action account does not have the right privileges to the communication server for that protocol.

Resolutions

Notification subsystem was unable to send a notification message on the protocol through all the assigned devices. Try the following steps for resolution:

1. Use the ruleID to identify the subscription using Power Shell commandlet Get-Notifiction. Verify that the subscription is configured correctly as are the devices used by the recipients for that subscription.

2. Find out if there are other alerts from the notification subsystem for specific devices failing.

3. Make sure that the devices/servers can be contacted by the Management server and there are no communication problems.

4. Verify that the Notification action account has appropriate privileges to connect to the devices/servers.

5. Check the devices/servers and make sure it is working as desired independent of the notification subsystem.

When i searched through google, most of them says something to do with Exchange server. Please help!


Regards, Ganesh, MCTS, MCP, ITILV2 This posting is provided with no warranties and confers no rights. Please remember to click Mark as Answer and Vote as Helpful on posts that help you. This can be beneficial to other community members reading the thread.



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