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451 4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry

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Hi,

I have exchange 2013. The issue is whenever a user try to send an email to us.ibm.com we got the following error.

451 4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry

our server is successfully resolving the MX of us.ibm.com but email got stuck in the queue

Any help please

Regards,

Anees


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