Created a shared mailbox by team name (Example Team Rolex) in that team there are three users (eg Roger, Ben and Mike) who are accessing team shared mailbox to read the mail of their particular team.
- The problem which we are facing is, say for example
- One user “Roger” sends mail to the team shared mailbox.
- The second user "Ben" reads that email.
- The MAJOR issue here is that the email is showing as read. So the third user is not aware if there is any new email in his list. He has actually not ready the email but since the email has been read by one of the team member’s it automatically marks it as READ which is WRONG. The mail should be marked as read, only when the user reads it and not when anyone one else from his team reads it.
Been a very troubling issue since long, need a proper workaround.
