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Many delayed messages since switching to Exchange 2013

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We have been experiencing a lot of delays when switching to Exchange 2013. We currently use SpamHero as our spam filter. The flow is like this:

  • Messages sent to Spam Hero
  • Spam Hero sends to us which goes through our Cisco ASA 5540 firewalls
  • Hits our CAS01 server which is just CAS and HUB roles
  • Then goes to the mailbox server

We experience sometimes days worth of delayed messages and the delivery logs on our spam filter show this:

  • status=deferred (conversation with outlook.domain.com[**********] timed out while sending message body)
  • said: 451 4.7.0 Timeout waiting for client input (in reply to end of DATA command))

I seem to see it more with larger messages.


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