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Exchange 2010 External Message SLA

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Hi Team,

I have a question. I have 4 mailbox and 2 CASHT exchange 2010 in HQ site. all Mailbox active at HQ

I have +- 5000 Mailbox and have 150 send/receive message per mailbox average. I also configured alerting tools that count outgoing mail from internal to external roundtrip

my alerting tools send alert with details internal to external message more than 2 sec consume time.

when I check in tracking log. its true, the message need 2 sec to deliver message to external smtp gateway

so my question is. is this appropriate condition, the message send more than 2 sec?

is this condition still meet exchange SLA? if yes I will adjust my alerting tools to extend more second

im sure there are no performance issue in my HT server. I already trace

please help :)

thanks


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