i have a strange issue with our exchange 2007 server, and i hope any one can help me, each day i have one of our exchange servers can't receive emails, and all emails sent to users in this servers are queued in the sending email server, and i have to manually restart the Microsoft exchange transport service in this server so that it's able to receive emails, i found an error in the server that always repeated with different parameters
the error is
Error ID: 4999
Error Source: MSExchange Common
Watson report about to be sent to dw20.exe for process id: 3508, with parameters: E12, c-RTL-AMD64, 08.02.0254.000, edgetransport, M.E.Transport, M.E.P.S.SmtpInServer.HandleConnection, System.NullReferenceException, 69f8, 08.02.0254.000. ErrorReportingEnabled: False
i receive the same error each time the server stop responds but the parameters is changed each time (Process ID number always changed) like below
Watson report about to be sent to dw20.exe for process id: 3644, with parameters: E12, c-RTL-AMD64, 08.02.0254.000, edgetransport, M.E.Transport, M.E.P.S.SmtpInServer.HandleConnection, System.NullReferenceException, 69f8, 08.02.0254.000. ErrorReportingEnabled: False
i hope any one can help me solving this problem
the server is windows server 2008
Exchange 2007 SP2 Server Rollup 5
McAfee Enterprise Antivirus is in the box
Backup Exec Agent is in the box Also
a lot of transport rules applied to our exchange organization
Mahmoud Sabry IT System Engineer