Let me first mention that Out Of Office does not solve my problem and using a template for replying also does not do what I need.
I work in a support department and basically I need every time someone sends a mail at support@mycompany - the exchange server must reply automatically with an email "We received your support ticket". The bounce message rule also is not usefull due to the 79 symbols limit.
In Exchange 2010 this worked with transport rules and such, but apparently in Exchange 2013 it doesn't work like that.
I need a solution to this urgently, please advise.
Thanks in advance!
