Hi all,
I'm need help to understand the steps a mail goes through when an OOF rule is processed by the exchange as it seems to be acknowledging the incoming mails to have an automatic response but then dropping the response before it is sent.
I have a working exchange 2013 Std server. Mail works into and out of the organization. AutomaticReplies are enabled $True, AutoReply is enabled $True, AllowedOOFType is set to ExternalLegacy...however...when users enable their OOF automatic replies no response emails are being sent at all either internally nor externally.
Automated response rule processing by the exchange itself does seem to be triggered by the exchange but it is then dropping the mails and nothing gets sent. A message log track only ever shows two entries against a -Sender track on a mailbox when a user
enables OOF. The EvendId on the process is only ever RECEIVE and there is never anything else like TRANSFER, SUBMIT or SEND.
We do however have 'dummy' mailboxes setup with outlook rules applied to them to send automated responses to people who email into a distribution list. This automated response rule processing on the mailbox side works 100%.
I've disabled the antivirus...why else would exchange not completely process or send an automatic reply message?
Thanks in advance,