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Mail stuck in Queued mail for delivery 250 2.6.0 for receiving e-mail Exchange 2013

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Hi all,

We have a big problem. Some e-mail's from external company's are getting stuck in the exchange server and won't be delivered to the client mailbox. Below the tracking logfile:

RunspaceId             : 534e619f-4a2f-4921-904b-e7edf15e5473

Timestamp              : 18-12-2015 10:20:30

ClientIp               :  client ip

ClientHostname         : Name mailserver

ServerIp               : internal ip exchange server

ServerHostname         :

SourceContext          : Sender Id Agent

ConnectorId            : internalhostname\Default hostname

Source                 : SMTP

EventId                : FAIL

InternalMessageId      : 55834574848

MessageId              : <20151218092207.34C3C3A05B@*****.nl>

Recipients             : {name@domain.com}

RecipientStatus        : {[{LRT=};{LED=250 2.6.0 <20151218092207.60C3B4A05B@*****.nl> Queued mail for delivery};{FQ

                         DN=};{IP=}]}

TotalBytes             : 0

RecipientCount         : 1

RelatedRecipientAddress :

Reference              :

MessageSubject         : subject

Sender                 : sender@***.nl

ReturnPath             : sender@***.nl

Directionality         : Incoming

TenantId               :

OriginalClientIp       :

MessageInfo            :

MessageLatency         :

MessageLatencyType     : None

EventData              : {[DeliveryPriority, Normal]}

I've tried to disable the contentfilterconfig but with no succes. Does someone can help me with the problem? We run Exchange 2013.

Thank you


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