Hi Guys
We're using Exchange 2013 and we're having a problem where we're completely unable to send any mails to 1 specific domain. We get bounce backs saying unable to deliver but will keep trying, and eventually get:
Diagnostic information for administrators:
Generating server: REMOVED
Total retry attempts: 190
Total retry attempts: 190
REMOVED
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'
Original message headers:
Received: from REMOVED by REMOVED
(10.0.0.28) with Microsoft SMTP Server (TLS) id 15.0.1104.5; Wed, 9 Dec 2015
14:33:14 +0000
Received: from REMOVED ([::1]) by REMOVED ([::1])
with mapi id 15.00.1104.000; Wed, 9 Dec 2015 14:33:14 +0000
From: Sender
To: Recipient
Subject: RE: Blocking
Thread-Topic: Blocking
Thread-Index: AdEyjlFXWf+hfTFkR16j7SdFhr2+0AAADMhQ
Date: Wed, 9 Dec 2015 14:33:13 +0000
Message-ID: REMOVED
References: REMOVED
In-Reply-To: REMOVED
Accept-Language: en-GB, en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-ms-exchange-transport-fromentityheader: Hosted
x-originating-ip: [10.0.1.113]
Content-Type: multipart/related;
boundary=REMOVED
type="multipart/alternative"
MIME-Version: 1.0
When checking Exchange Queue Viewer the message in the queue has the error
Last Error: 451 4.7.0 Recipient rejected (R20)
I've removed any identify data from the above.
Have been in touch with the IT guys of the company we're trying to contact and they assure us that they can't see any issues on their side. We don't have any issues sending mail to any other domains.
Do you have any ideas on what may be causing this issue, let me know what other info you need and i will try to provide it.
Thanks