We are having sporadic issues with internal email delayed delivery.
This is the topology:
Single Exchange 2013 (Version 15.0 Build 995.29) running on Windows 2012R2
Here is a message tracking log example of the problem:
**This is the STOREDRIVER RECEIVE**
RunspaceId : ef020c77-b0f5-470d-85c4-1de5df3a78ed
Timestamp : 1/4/2016 8:21:26 AM
ClientIp : fe80::d974:571a:8e74:dca6
ClientHostname : RXMAIL.rxbenefits.local
ServerIp : fe80::d974:571a:8e74:dca6%12
ServerHostname : RXMAIL
SourceContext : 08D2F4D6F76C2B95
ConnectorId :
Source : STOREDRIVER
EventId : RECEIVE
InternalMessageId : 0
MessageId : <e02a50e8518649eb8a36316731d1be38@RXMAIL.rxbenefits.local>
Recipients : {kmcdanal@rxbenefits.com, lisa@rxbenefits.com}
RecipientStatus : {To, To}
TotalBytes : 49512
RecipientCount : 2
RelatedRecipientAddress :
Reference :
MessageSubject : RE: BCBS/Rx Benefits and ID's
Sender : tressa@rxbenefits.com
ReturnPath : Rx4AMs@rxbenefits.com
Directionality : Originating
TenantId :
OriginalClientIp : 192.168.50.67
MessageInfo : 04I:
MessageLatency :
MessageLatencyType : None
EventData : {[MailboxDatabaseGuid, a20269a8-f110-4887-8434-00acd1e6d988], [ItemEntryId, 00-00-00-00-2A-A8
-DB-69-13-CB-F1-43-B6-E2-D8-10-29-07-FE-F0-07-00-53-06-B1-2C-1B-01-E1-4A-A5-EF-E2-41-F7-39-5B
-58-00-00-00-80-0F-88-00-00-F2-46-95-A2-41-7B-FC-4D-A4-74-3B-03-B3-87-BF-A2-00-01-00-DD-3F-A7
-00-00], [DeliveryPriority, Normal], [PurportedSender, Rx4AMs@rxbenefits.com]}
**This is when it finally got submitted 35 minutes later**
RunspaceId : ef020c77-b0f5-470d-85c4-1de5df3a78ed
Timestamp : 1/4/2016 8:56:34 AM
ClientIp : fe80::d974:571a:8e74:dca6%12
ClientHostname : RXMAIL
ServerIp :
ServerHostname : RXMAIL.rxbenefits.local
SourceContext : MDB:a20269a8-f110-4887-8434-00acd1e6d988, Mailbox:cc57c1d6-6755-442a-921d-82cccd31498a,
Event:197459615, MessageClass:IPM.Note, CreationTime:2016-01-04T14:21:25.534Z,
ClientType:MOMT
ConnectorId :
Source : STOREDRIVER
EventId : SUBMIT
InternalMessageId :
MessageId : <e02a50e8518649eb8a36316731d1be38@RXMAIL.rxbenefits.local>
Recipients : {kmcdanal@rxbenefits.com, lisa@rxbenefits.com}
RecipientStatus : {}
TotalBytes :
RecipientCount : 2
RelatedRecipientAddress :
Reference :
MessageSubject : RE: BCBS/Rx Benefits and ID's
Sender : tressa@rxbenefits.com
ReturnPath :
Directionality : Originating
TenantId :
OriginalClientIp : 192.168.50.67
MessageInfo : 2016-01-04T14:21:25.534Z;LSRV=RXMAIL.rxbenefits.local:TOTAL=2109.081|SA=2088.066|MTSSDC=0.047
|MTSSDMO=20.311|MTSSDPL=0.015|MTSSDSS=0.312|MTSSDS=0.656|MTSS=21.024
MessageLatency : 00:35:09.0810000
MessageLatencyType : LocalServer
EventData : {[ItemEntryId, 00-00-00-00-2A-A8-DB-69-13-CB-F1-43-B6-E2-D8-10-29-07-FE-F0-07-00-53-06-B1-2C-
1B-01-E1-4A-A5-EF-E2-41-F7-39-5B-58-00-00-00-80-0F-88-00-00-F2-46-95-A2-41-7B-FC-4D-A4-74-3B-
03-B3-87-BF-A2-00-01-00-DD-3F-A7-00-00], [PurportedSender, Rx4AMs@rxbenefits.com]}
Note the MessageInfo SA value is 2088 seconds. I cannot find a reference to what this value refers to.
If I export the logs to HTML the logs indicate the following:
8:21AM STOREDRIVER RECEIVE8:21AM-8:56AM this repeats over and over: STOREDRIVER RECEIVE then STOREDRIVER SUBMITDEFER
8:56AM finally STOREDRIVER SUBMIT