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Get bounce back RDNS

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Hi, 
We are receiving this bounce back from this one particular external domain. 

smtp;550 No RDNS entry for 175.a.x.141

our mx : mail.x.shm.com = 175.a.x.140

our ptr : 175.a.x.140 = mail.x.shm.com 

175.a.x.141 is our WAN 1 interface of the firewall.

Why does the external domain reject the RDNS.


knizam


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