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Delivery Report missed some messages

Good afternoon, all!

I've just run into a situation on my Exchange server farm where a message we know was delivered does not show up in a delivery report.  

The message came in a couple of weeks ago and the sender followed up for a status update.  When we looked to trace the original message we found it in the Transport Logs, along with the follow up message, but neither one showed up in a delivery report.

Am I missing something where a search service needs to be restarted, or some kind of limit reached on reporting?

Thanks for looking!

Gregg


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