i'm trying to troubleshoot an issue where my users send large files and i want to increase the file size possible to get to the exchange mailbox but i'm not having success. In a test internally from one exchange user to another i am able to send these set of jpg files totalling 19mb. But, when i send from the internet to the same user i get a failure. Below are the details of the failure. From my gmail accont to my exchange account. Any advice on where to check or change settings? Further troubleshooting steps?
Also...i'm running Exchange 2010 and not 2013...the web page did not allow me to choose 2010 for some reason...
---------- Forwarded message ----------
From: Mail Delivery Subsystem<mailer-daemon@googlemail.com>
Date: Fri, Sep 6, 2013 at 3:49 PM
Subject: Delivery Status Notification (Failure)
To: aamato9072@gmail.com
andy@salesmasterflooring.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domainsalesmasterflooring.com bymobile.salesmasterflooring.com
The error that the other server returned was:
552 5.3.4 Message size exceeds fixed maximum message size
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:in-reply-to:
:content-type;
b=SR4z/PtZOB9ww/RkkMZ+
3feRY5PukaGgvEoS3N+cSa6ZUH+
ActDZc/
RC7DsUTx9ocf7pADVYD2FCK7sxtr9Q
gAmDDVDfjEfYWCtsvxs8CBPSJFOrLo
iRiw==
MIME-Version: 1.0
X-Received: by 10.220.145.132 with SMTP id d4mr3849854vcv.9.
Fri, 06 Sep 2013 12:48:59 -0700 (PDT)
Received: by 10.52.182.162 with HTTP; Fri, 6 Sep 2013 12:48:51 -0700 (PDT)
In-Reply-To: <CAJCo5u44AeoSqOUtqi-1XRT71D+
References: <CAJCo5u44AeoSqOUtqi-1XRT71D+
Date: Fri, 6 Sep 2013 15:48:51 -0400
Message-ID: <CAJCo5u4-zgp-Ni=Mi-mYQs=kY_
From: Andy Amato <aamato9072@gmail.com>
To: A Amato <andy@salesmasterflooring.com>