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Can't send or recieve emails

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Hi Guys,

I have Exchange 2016 installed and configured correctly , however emails are not going out or coming through, the exchange analyser shows the below that the test is succecefully passed.

any suggestions why ?

thank you

Testing inbound SMTP mail flow for domain 'hassan@attcomputer.com'.
 Inbound SMTP mail flow was verified successfully.
 
Additional Details
 
Elapsed Time: 10882 ms.
 
Test Steps
 
Attempting to retrieve DNS MX records for domain 'attcomputer.com'.
 One or more MX records were successfully retrieved from DNS.
 
Additional Details
 
MX Records Host mail.attcomputer.com, Preference 10
Elapsed Time: 76 ms.
Testing Mail Exchanger mail.attcomputer.com.
 This Mail Exchanger was tested successfully.
 
Additional Details
 
Elapsed Time: 10806 ms.
 
Test Steps
 
Attempting to resolve the host name mail.attcomputer.com in DNS.
 The host name resolved successfully.
 
Additional Details
 
IP addresses returned: 84.31.53.126
Elapsed Time: 4853 ms.
Testing TCP port 25 on host mail.attcomputer.com to ensure it's listening and open.
 The port was opened successfully.
 
Additional Details
 
Banner received: 220 DC02.attcomputer.com Microsoft ESMTP MAIL Service ready at Sun, 19 Jun 2016 03:13:59 +0200
Elapsed Time: 208 ms.
Analyzing SMTP Capabilities for server mail.attcomputer.com:25
 SMTP Capabilities were analyzed successfuly.
 
Additional Details
 
SMTP Capabilities were analyzed successfuly.
250-DC02.attcomputer.com Hello [40.85.91.8]
250-SIZE 37748736
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-X-ANONYMOUSTLS
250-AUTH NTLM
250-X-EXPS GSSAPI NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 XRDST
Elapsed Time: 135 ms.
Attempting to send a test email message to admin@attcomputer.com using MX mail.attcomputer.com.
 The test email message was delivered successfully.
 
Additional Details
 
Elapsed Time: 537 ms.
Testing the MX mail.attcomputer.com for open relay by trying to relay to user Admin@TestExchangeConnectivity.com.
 The Open Relay test passed. This MX isn't an open relay.
 
Additional Details
 
The open relay test message delivery failed, which is a good thing.
The exception detail:
Exception details:
Message: Mailbox unavailable. The server response was: 5.7.54 SMTP; Unable to relay recipient in non-accepted domain
Type: System.Net.Mail.SmtpFailedRecipientException
Stack trace:
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at Microsoft.Exchange.Tools.ExRca.Tests.SmtpOpenRelayTest.PerformTestReally()
Elapsed Time: 5071 ms.

the outgoing mail report is

Checking Block List "SORBS Block List"
 The IP address was found on block list.
 
Additional Details
 
The IP address 84.31.53.126 was found on the block list.
Status code: 10
Elapsed Time: 149 ms.


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