Hello friends, I need you guys help.
My Exchanbge 2013 CU13 server running on Windows Server 2012 R2 does not receive mail only from hotmail.com and live.com and outlook.com
I'm with this problem almost two months already opened several called to Hotmail support team, and believe me, even by phone I talked to them and explained the problem. But strangely enough they do not know explain what is happening and simply close the call.
My IP is not listed in any blacklists, my SPF is correct, my reverse DNS is correct .....
The email comes to my server, but from what I read in the receipt log, it enters a sort of a queue and is not delivered to the User.
In my desperation, I even installed a enovo ambient, an Exchange zero and auditioned to believe, the same problem happens only see my receipt log:
2016-09-15T22:47:12.639Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B8,20,127.0.0.1:25,127.0.0.1:19268,-,,Local 2016-09-15T22:47:36.092Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,0,*********:25,65.55.116.103:64646,+,, 2016-09-15T22:47:36.092Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,1,*********:25,65.55.116.103:64646,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions 2016-09-15T22:47:36.092Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,2,*********:25,65.55.116.103:64646,>,"220 SRV-EMAIL.*********.com.br Microsoft ESMTP MAIL Service ready at Thu, 15 Sep 2016 19:47:35 -0300", 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,3,*********:25,65.55.116.103:64646,<,EHLO BLU004-OMC3S28.hotmail.com, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,4,*********:25,65.55.116.103:64646,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,5,*********:25,65.55.116.103:64646,>,250-SRV-EMAIL.*********.com.br Hello [65.55.116.103], 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,6,*********:25,65.55.116.103:64646,>,250-SIZE 37748736, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,7,*********:25,65.55.116.103:64646,>,250-PIPELINING, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,8,*********:25,65.55.116.103:64646,>,250-DSN, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,9,*********:25,65.55.116.103:64646,>,250-ENHANCEDSTATUSCODES, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,10,*********:25,65.55.116.103:64646,>,250-STARTTLS, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,11,*********:25,65.55.116.103:64646,>,250-X-ANONYMOUSTLS, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,12,*********:25,65.55.116.103:64646,>,250-AUTH NTLM, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,13,*********:25,65.55.116.103:64646,>,250-X-EXPS GSSAPI NTLM, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,14,*********:25,65.55.116.103:64646,>,250-8BITMIME, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,15,*********:25,65.55.116.103:64646,>,250-BINARYMIME, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,16,*********:25,65.55.116.103:64646,>,250-CHUNKING, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,17,*********:25,65.55.116.103:64646,>,250 XRDST, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,18,*********:25,65.55.116.103:64646,<,STARTTLS, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,19,*********:25,65.55.116.103:64646,>,220 2.0.0 SMTP server ready, 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,20,*********:25,65.55.116.103:64646,*,,Sending certificate 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,21,*********:25,65.55.116.103:64646,*,CN=SRV-EMAIL,Certificate subject 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,22,*********:25,65.55.116.103:64646,*,CN=SRV-EMAIL,Certificate issuer name 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,23,*********:25,65.55.116.103:64646,*,69E1A67D7F03ADA6408BF42E947FCB89,Certificate serial number 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,24,*********:25,65.55.116.103:64646,*,5D91AA7DB66F81C48DE7C8C8AAB5365E238920FD,Certificate thumbprint 2016-09-15T22:47:36.108Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,25,*********:25,65.55.116.103:64646,*,SRV-EMAIL;SRV-EMAIL.*********.com.br,Certificate alternate names 2016-09-15T22:47:36.201Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,26,*********:25,65.55.116.103:64646,*,,"TLS protocol SP_PROT_TLS1_2_SERVER negotiation succeeded using bulk encryption algorithm CALG_AES_256 with strength 256 bits, MAC hash algorithm CALG_SHA_384 with strength 384 bits and key exchange algorithm CALG_ECDHE with strength 384 bits" 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,27,*********:25,65.55.116.103:64646,<,EHLO BLU004-OMC3S28.hotmail.com, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,28,*********:25,65.55.116.103:64646,*,,Client certificate chain validation status: 'EmptyCertificate' 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,29,*********:25,65.55.116.103:64646,*,,TlsDomainCapabilities='None'; Status='NoRemoteCertificate' 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,30,*********:25,65.55.116.103:64646,*,,TlsDomainCapabilities='None'; Status='NoRemoteCertificate' 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,31,*********:25,65.55.116.103:64646,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,32,*********:25,65.55.116.103:64646,>,250-SRV-EMAIL.*********.com.br Hello [65.55.116.103], 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,33,*********:25,65.55.116.103:64646,>,250-SIZE 37748736, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,34,*********:25,65.55.116.103:64646,>,250-PIPELINING, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,35,*********:25,65.55.116.103:64646,>,250-DSN, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,36,*********:25,65.55.116.103:64646,>,250-ENHANCEDSTATUSCODES, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,37,*********:25,65.55.116.103:64646,>,250-AUTH NTLM LOGIN, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,38,*********:25,65.55.116.103:64646,>,250-X-EXPS GSSAPI NTLM, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,39,*********:25,65.55.116.103:64646,>,250-8BITMIME, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,40,*********:25,65.55.116.103:64646,>,250-BINARYMIME, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,41,*********:25,65.55.116.103:64646,>,250-CHUNKING, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,42,*********:25,65.55.116.103:64646,>,250 XRDST, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,43,*********:25,65.55.116.103:64646,<,MAIL FROM:<tecnologiawell@outlook.com> SIZE=4798, 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,44,*********:25,65.55.116.103:64646,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,45,*********:25,65.55.116.103:64646,*,08D3DDA0C4CC52B9;2016-09-15T22:47:36.092Z;1,receiving message 2016-09-15T22:47:36.217Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,46,*********:25,65.55.116.103:64646,>,250 2.1.0 Sender OK, 2016-09-15T22:47:36.233Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,47,*********:25,65.55.116.103:64646,<,RCPT TO:<administrador@*********.com.br>, 2016-09-15T22:47:36.233Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,48,*********:25,65.55.116.103:64646,>,250 2.1.5 Recipient OK, 2016-09-15T22:47:36.233Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,49,*********:25,65.55.116.103:64646,<,BDAT 4798 LAST, 2016-09-15T22:47:36.248Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,50,*********:25,65.55.116.103:64646,*,,Ignored X-OriginatorOrg header value 'outlook.com' because session capabilities do not allow it 2016-09-15T22:47:36.264Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,51,*********:25,65.55.116.103:64646,*,,Proxy destination(s) obtained from OnProxyInboundMessage event 2016-09-15T22:47:36.561Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,52,*********:25,65.55.116.103:64646,>,"250 2.6.0 <BN3PR0701MB113831B2F4857BFF5D3B86B5D1F00@BN3PR0701MB1138.namprd07.prod.outlook.com> [InternalId=38654705692, Hostname=SRV-EMAIL.*********.com.br] Queued mail for delivery", 2016-09-15T22:47:36.577Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,53,*********:25,65.55.116.103:64646,<,QUIT, 2016-09-15T22:47:36.577Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,54,*********:25,65.55.116.103:64646,>,221 2.0.0 Service closing transmission channel, 2016-09-15T22:47:36.577Z,SRV-EMAIL\Default Frontend SRV-EMAIL,08D3DDA0C4CC52B9,55,*********:25,65.55.116.103:64646,-,,Local
Silvio Tavares - Analista de Sistemas