We have the disclaimer rule issue that is explained in kb2896304. With the disclaimer rule enabled (and no matter how it is configured, how the text is formatted, etc.), when someone sends an email from Outlook and they have some stationery theme
(background image) configured, a square picture of the background is inserted at the beginning of the email and everything winds up pushed down below it when the recipient reads the email. So it initially appears to be a blank email but if you scroll
down you can then see the text (followed by the appended disclaimer). The above kb article describes it perfectly but refers to this as being a problem in Exchange 2010 and is addressed (fixed) in RU3 for Exchange 2010 SP3. The problem for me is
that I am experiencing the exact same issue but I have Exchange 2013 with CU2. CU3 is out for Exchange 2013 and so just in case this was fixed in CU3 for Exchange 2013 but they just didn't mention it, I did install CU3 on my Exchange server
(in a VM test sandbox) but the problem still exists. Nothing in the kb article nor anything I found elsewhere describes the root cause of this problem so I'm at a loss as to what to do at this point. This is obviously not too big of a deal since
it only happens when people use some Outlook theme. But the cause is not apparent to the users and they would never suspect that it has to do with the disclaimer statement. Also, the sender would never know that it is happening since it is only
a problem seen by the recipient (after the disclaimer rule has manipulated the email). Has anyone seen this issue in their 2013 environment as well? If so, have you found any workaround or any more information about it?
↧