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554 5.7.1 This message has been blocked because the HELO/EHLO domain is invalid from specific domain

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Hi Guys,

We have Exchange 2013 standard with latest CU  installed on our premises, but we are facing an error with one specific domain.

When a mailbox in an specific domain send a mail to one of our mailboxes, it get the error 554 5.7.1 This message has been blocked because the HELO/EHLO domain is invalid.

Also, when we do a diagnostic test from mxtoolbox, we get the same error.

I have setup the fqdn in the send conector and also in the receive conector.

Is there anything i can check to fix that issue.

i'll appreciate any help you can give me.

Regards,


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