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Outlook 2010/2013 and Exchange 2016. Password prompt when computer is outside organiozation

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Hi

I've a problem with connection to Exchange 2016 when users are outsite. Inside company (LAN connection) when users run outlook 2010 or 2013, there is no problem with connection to server. When they are outside and run Outlook they gets password prompt window. If they fill in password, the conection is established. Users have to change password for every 30 days so they can't use option "Rememner password".

What is the problem? Please help.


Kind Regards Tomasz


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