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Mail from the application is not send to external domain.

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Dear Team,

We have configured HP software to monitor the network and generate the mail. The software is monitoring the same and generating the mail, but that mail is received only internal mail id not to external.

Please suggest I m getting below error.

Received-SPF: None (abc1.xxx.xx.xx: helpdesk-noc@xxxxxx.xx.xx
 does not designate permitted sender hosts) 


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