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External Contact receiving an NDR

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When an external contact sends a mail to shared mail box, sender receives the below NDR

Your message couldn't be delivered because delivery to this group is restricted to authenticated senders. If the problem continues, please contact your email admin

HOW EVER THE RECIPIENT GETS THE MAIL IN HIS INBOX

Sender is annoyed of the NDRs

Settings like "Required authentication" was uncheck from day 1

Please suggest



Rahul


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