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strange bounce back in outlook

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Hi all,

I'm experiencing such a strange issue. When using Outlook client to send to a bunch of users(internal and external),I will receive a bounce back which shows that I cannot send email to that recipient. The bounce message is sent by the system administrator, and the message header is Empty, no delivery record in delivery report. What triggered the bounced email? Anyopinions will be appreciated.

I'm using Exchange 2013 and My Outlook is Outlook2010.


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