Hi Guys
We have Exchange Server 2007 inside of a SBS 2008 set up.
One specific email from a regular sender wasn't received by the recipient. The recipient is used to receiving messages from this sender and the email is not hiding within Outlook.
Exchange 2007 mail tracker shows the email was received, but that's it. Nothing has happened to the email after that. Normally we'd see a "Deliver" report, or possibly a "Fail", but always something to show the email has been actioned in some way.
The queues are all empty.
So, this one email has disappeared into the ether of Exchange! So far as I can see, this is the only email with only a "Receive" notification. All others have something else immediately following the Receive.
The Server has GFI anti-spam installed, but that hasn't seen the email either, because emails are collected by Exchange before being passed to GFI. In this instance it hasn't been passed, or returned to the sender as undeliverable. It just seems to have been eaten.
Would anyone have any sensible suggestions on where to start kicking this email back into life?