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554 Transaction Failed Spam Message not queued

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HI All,


We are using exchange 2013. there is no problem in sending/receiving the mail.

Our MX pointed to google through we are sending/receiving the mail for in house exchange


But some exchange users like 2 to 3 users are complaining while sending the mails to different domain they are reeving bounce back error immediately or 20 mins after.


Error message

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain external.com by portal1.external.com. [198.x.x.x]

The error that the other server returned was:

554 Transaction Failed Spam Message not queued.


Steps taken so far.

Cleared outlook cache and tried it works but after some time giving same error.

Reconfigured the profile - no go

Please help us to resolve permanently.


X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

        d=1e100.net; s=20130820;

        h=x-gm-message-state:from:to:subject:thread-topic:thread-index:date

         :message-id:accept-language:content-language:content-type

         :mime-version;

        bh=C6PS+ebW0pD6mQWpje7TS/bj2uXlNVC1G7Q6l8MXFbM=;

        b=WbevaNOVmGAPWa7AyYyFAhwXCh1A5BxMh2K9imEnpzC2c2K9hdL3FcPP60LsSZ5X/V

         Tk1nDk2eX3srSQv4VgPAMvJyXuEzdBiPH86TlcBJOhFj61eF6EPoh3J/NIo9bq5bT0yq

         Qz10DvRTfccj0sxdbOf9eltJK2KxvxESxPJ58tu7gic2dmh0eUKiDUE6Em7i4bHEyClt

         ToCXuc/73kkrhUWY2B15g7bJxh91yB6TzDeLoelipbFdV3XlSHO5OYTX5T25F3VarB0o

         t6v1bOF+DA7yFnFEWvKirflTF9c5J24beZjaxHOr/Jv2GwwNcF2wGbOiBQ0NBKWN3zgJ

         cDaA==

X-Gm-Message-State: ALoCoQkTnVatOef3ZU4F8FJeGc+D3iPk4/vhhoPrnlp4KJ7HUYEIUhABanV8c7UkMJrdxBnBipui

X-Received: by 10.42.131.197 with SMTP id a5mr15269568ict.8.1394647396799;

        Wed, 12 Mar 2014 11:03:16 -0700 (PDT)

Return-Path: <xx@internal user>

Received: from internal domain.com ([internal IP])

        by mx.google.com with ESMTPS id qk2sm877501igc.0.2014.03.12.11.03.14

        for <external user>

        (version=TLSv1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);

        Wed, 12 Mar 2014 11:03:16 -0700 (PDT)

Received: from internaldomain.com (internal IP) by internaldomain.com

 (192.168.68.45) with Microsoft SMTP Server (TLS) id 15.0.712.24; Wed, 12 Mar

 2014 23:10:12 +0530

Received: from internaldomain.com ([fe80::d1ee:ada:7737:5f82]) by  internaldomain.com ([fe80::d1ee:ada:7737:5f82%14]) with mapi id  15.00.0712.012; Wed, 12 Mar 2014 23:10:12 +0530

From:  internal user

To: " external user'"

Subject: xxxx

Thread-Topic: xxxx

Thread-Index: Ac8+GlIli6S2fwtWSNm5mpYCPuPyIQ==

Date: Wed, 12 Mar 2014 17:40:12 +0000

Message-ID: <525c7fd420ec4df3b19301c847085a4b@internaldomain.com>

Accept-Language: en-US

Content-Language: en-US

X-MS-Has-Attach: yes

X-MS-TNEF-Correlator:

x-originating-ip: [117.247.112.92]

Content-Type: multipart/mixed;

               boundary="_004_525c7fd420ec4df3b19301c847085a4bMinternal domain_"

MIME-Version: 1.0

Regards

Urrahamath









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