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intermittent mail flow issue

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Hi,

I have an Exchange Server 2013 running on one Server. I have set up a receive connector for the internal Scanner (Scan to Email). this works most of the time - but occasionally fails with the following error: "51 4.4.0 Error encountered while communicating with primary target IP address: ""421 4.4.2 Connection dropped" - any help will be appreciated.


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