Good Afternoon,
My Customer is running Exchange 2013 CU5 that has a transport rule that is supposed to reject any email from a particular user as that user is no longer with the company. The transport rule rejects the message, BUT, it does not show the Custom DSN. It shows the default message:
Delivery has failed to these recipients or groups:
user@domain.com Your message wasn't delivered because the recipient's email provider rejected it.
Diagnostic information for administrators:
Generating server: EXMBX01.DOMAIN.LOCAL
user@domain.com Remote Server returned '< #5.7.169 smtp;550 5.7.169 TRANSPORT.RULES.RejectMessage; the message was rejected by organization policy>'
I have looked up the transport rule in Exchange:
Get-TransportRule "User Reject" | fl *Reject*,Description
RejectMessageEnhancedStatusCode : 5.7.169
RejectMessageReasonText : This E-MAIL Address is no longer in service. Please Contact
nglaser@domain.com for assistance
SmtpRejectMessageRejectText :
SmtpRejectMessageRejectStatusCode :
Description : If the message:
Is sent to 'User@domain.com'
and Is received from 'Outside the organization'
Take the following actions:
Set audit severity level to 'High'
and reject the message and include the explanation 'This E-MAIL
Address is no longer in service. Please Contact
nglaser@domain.com for assistance' with the status code: '5.7.169'
I tried setting up to separate external DSN messages and tried both with the same results:
Get-SystemMessage | ft -a -wr
Identity Text
-------- ----
en\External\5.7.69 This E-MAIL Address is no longer in service. Please Contact nglaser@domain.com for assistance.
en\External\5.7.169 This E-MAIL Address is no longer in service. Please Contact nglaser@domain.com for assistance.
I tried to change the SmtpRejectMessageRejectText on both Exchange servers and got the following error:
Set-TransportRule -Identity "User Reject" -SMTPRejectMessageRejectText "This E-MAIL Addre
ss is no longer in service. Please Contact nglaser@domain.com for assistance"
A specified parameter isn't valid on a server with the Hub Transport role installed.
+ CategoryInfo : InvalidArgument: (SmtpRejectMessageRejectText:String) [Set-TransportRule], ArgumentExcep
tion
+ FullyQualifiedErrorId : [Server=EXMBX01,RequestId=b2a61aba-179b-4867-85b8-cc47eba62701,TimeStamp=6/27/2014
7:19:32 PM] [FailureCategory=Cmdlet-ArgumentException] 8BBE1900,Microsoft.Exchange.MessagingPolicies.Rules.Tasks.
SetTransportRule
+ PSComputerName : exmbx01.domain.local
I really am having issues finding and answer. Any assistance would be greatful!
Thanks,
Lance Lingerfelt