We are in the process of setting up/testing a new installation of Exch 2013 for the first time. We created a Send Connector (Used MX records option) and left Receive connectors as is. We set up a test user in AD, then created mailbox with valid email address. We are using Outlook 2010 (on Windows7) to connect to Exchange, which was successful (use the automatic , not manual configure option).
From Outlook, we can send an email to external address successfully. We cannot receive an email. We check the webmail account provided by our email host and the email is in the account.
Note, with this same email host, we used the POP connector in EXCH2003 to get our email. We wanted to use SMTP to receive email in Exchange 2013. Could this be an issue at our email host (could they require POP connection) OR is there a service will need to enable/add in EXCH and if so where is it?
Also, we used the Microsoft Connectivity Analyzer for this test user and both SMTP Inbound and SMTP Outbound passed.
One thing we just noticed is that the mailbox for the testuser must contain a few messages because of its usage report..Outlook just can't pick them up maybe...How can we tell if the mailbox has our test emails in it?
Another odd thing is that within Outlook, under Mailbox Cleanup, it shows that the Inbox should has a size of 12KB, which would be about the size of our test messages to it:
Since our posting..we have looked at the mailbox using OWA and the Inbox has nothing in it there either. We tested internal email between this test user and the Administrator account and we can send and receive into the Inbox, both in OWA and Outlook, just fine...We did a search on the mailbox using the EAC and it did not find anything.