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Some External Email Not Being Delivered - HAREDDIRECTFAIL - No Suitable Shadow servers

November 23, 2015, 1:18 pm
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Company has a 2013 Exchange server and a 2007 Exchange server.. They are using Modus for filtering.. Modus points to the 2013..

A user got his quarantine report and released a message, however, he never received it.. Modus looked in the logs and showed that it was delivered to the 2013 server.

Looked in the message tracking logs of the 2007 server as that's where this user's mailbox resides and the message is not there..

Ran message tracking in the shell of the 2013 server and see the HAREDDIRECTFAIL - No Suitable Shadow servers followed by a AGENTINFO..

Any idea what the issue can be and or what to look at?

Thanks

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Exchange 2010 is not receiving external emails

November 24, 2015, 5:30 am
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We had to shut down our on premise exchange server for 4 days. when i turned it back on emails from external sources are not being delivered. when i restart the server we get external emails for about 5-10 minutes and then they stop again. i have ruled out back pressure, as well as Virus protection, and our Spam filter. i have restarted our transport services and nothing seems to be working please help.
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EMAILS Stuck in QUEUE - EXCHANGE 2013

November 24, 2015, 10:45 am
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Hello all,

I got into a serious issue right now. Huge part of my emails are in exchange queue and displaying this error

 421 4.4.2 Connection dropped due to SocketError 

pasting some error logs. Kindly help me pls.

ERRORS

Identity: SRV-EX-\3281\14250701488141

Subject: RE: Qatar Visit

Internet Message ID: <69f11ddfa4bb41d6a0f81dfb792c4f30@SRV-EX.ato-uae.com>

From Address: aziz@ato.com

Status: Ready

Size (KB): 41

Message Source Name: SMTP:Default SRV-EX

Source IP: 192.168.1.100

SCL: -1

Date Received: 11/24/2015 9:16:11 PM

Expiration Time: 11/26/2015 9:16:11 PM

Last Error: 421 4.4.2 Connection dropped due to SocketError

Queue ID: SRV-EX\3281

Recipients:  khurraz@microsoft.com;2;2;[{LRT=};{LED=421 4.4.2 Connection dropped due to SocketError};{FQDN=};{IP=}];0;CN=SendConnector,CN=Connections,CN=Exchange Routing Group (DWBGZMFD01QNBJR),CN=Routing Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ato,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ato-uae,DC=com;0 yehian@microsoft.com;2;2;[{LRT=};{LED=421 4.4.2 Connection dropped due to SocketError};{FQDN=};{IP=}];0;CN=SendConnector,CN=Connections,CN=Exchange Routing Group (DWBGZMFD01QNBJR),CN=Routing Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ato,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ato-uae,DC=com;0 ahmedalc@microsoft.com;2;2;[{LRT=};{LED=421 4.4.2 Connection dropped due to SocketError};{FQDN=};{IP=}];0;CN=SendConnector,CN=Connections,CN=Exchange Routing Group (DWBGZMFD01QNBJR),CN=Routing Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=ato,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=ato-uae,DC=com;0

SMTP RECEIVE LOGS

LIVE,08D2F4F8E21A4559,69,192.168.1.100:2525,192.168.1.100:12634,<,QUIT,

2015-11-24T18:26:19.577Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4559,70,192.168.1.100:2525,192.168.1.100:12634,>,221 2.0.0 Service closing transmission channel,

2015-11-24T18:26:19.577Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4559,71,192.168.1.100:2525,192.168.1.100:12634,-,,Local

2015-11-24T18:26:35.561Z,SRV-EX\Default SRV-EX,08D2F4F8E21A44F3,119,192.168.1.100:2525,192.168.1.100:12217,>,"250 2.6.0 <VI1PR05MB1360A333CA2F743E1DF9B688D6060@VI1PR05MB1360.eurprd05.prod.outlook.com> [InternalId=14254996456812, Hostname=SRV-EX.ato-uae.com] Queued mail for delivery",

2015-11-24T18:29:26.919Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4528,274,192.168.1.100:2525,192.168.1.100:12377,>,451 4.7.0 Timeout waiting for client input,

2015-11-24T18:29:26.919Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4528,275,192.168.1.100:2525,192.168.1.100:12377,-,,Local

2015-11-24T18:29:27.919Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4537,120,192.168.1.100:2525,192.168.1.100:12421,>,451 4.7.0 Timeout waiting for client input,

2015-11-24T18:29:27.919Z,SRV-EX\Default SRV-EX,08D2F4F8E21A4537,121,192.168.1.100:2525,192.168.1.100:12421,-,,Local

-------------------------------

SMTP SEND

FROM:<ab@ato.com>,

2015-11-24T18:31:24.857Z,SendConnector,08D2F4F8E21A4592,7,192.168.1.100:13177,192.23.26.10:25,<,250 OK,

2015-11-24T18:31:24.857Z,SendConnector,08D2F4F8E21A4592,8,192.168.1.100:13177,192.23.26.10:25,>,RCPT TO:<m.alahmed@almeera.com.qa>,

2015-11-24T18:31:25.169Z,SendConnector,08D2F4F8E21A4592,9,192.168.1.100:13177,192.23.26.10:25,<,250 Accepted,

2015-11-24T18:31:25.169Z,SendConnector,08D2F4F8E21A4592,10,192.168.1.100:13177,192.23.26.10:25,>,DATA,

2015-11-24T18:31:25.185Z,SendConnector,08D2F4F8E21A4592,11,192.168.1.100:13177,192.23.26.10:25,<,354 end data with <CR><LF>.<CR><LF>,

2015-11-24T18:31:26.404Z,SendConnector,08D2F4F8E21A458D,24,192.168.1.100:13120,192.23.26.10:25,-,,Remote

2015-11-24T18:31:28.778Z,SendConnector,08D2F4F8E21A4593,0,,192.23.26.10:25,*,,attempting to connect

2015-11-24T18:31:28.794Z,SendConnector,08D2F4F8E21A4593,1,192.168.1.100:13193,192.23.26.10:25,+,,

2015-11-24T18:31:29.341Z,SendConnector,08D2F4F8E21A4593,2,192.168.1.100:13193,192.23.26.10:25,<,220 and/or bulk e-mail.,

2015-11-24T18:31:29.341Z,SendConnector,08D2F4F8E21A4593,3,192.168.1.100:13193,192.23.26.10:25,>,HELO exmail.ato.com,

2015-11-24T18:31:29.622Z,SendConnector,08D2F4F8E21A4593,4,192.168.1.100:13193,192.23.26.10:25,<,250 adr.ato.com Hello exmail.ato.com [94.205.243.54],

2015-11-24T18:31:29.622Z,SendConnector,08D2F4F8E21A4593,5,192.168.1.100:13193,192.23.26.10:25,*,,sending message with RecordId 14207751815250 and InternetMessageId <478423ead19c4085825707f40c9f8e40@SRV-EX-LIVE.ato-uae.com>

2015-11-24T18:31:29.622Z,SendConnector,08D2F4F8E21A4593,6,192.168.1.100:13193,192.23.26.10:25,>,MAIL FROM:<ashutosh@ato.com>,

2015-11-24T18:31:29.903Z,SendConnector,08D2F4F8E21A4593,7,192.168.1.100:13193,192.23.26.10:25,<,250 OK,

2015-11-24T18:31:29.903Z,SendConnector,08D2F4F8E21A4593,8,192.168.1.100:13193,192.23.26.10:25,>,RCPT TO:<ALL_DXB_IT_Logistics@amv.com>,

2015-11-24T18:31:30.216Z,SendConnector,08D2F4F8E21A4593,9,192.168.1.100:13193,192.23.26.10:25,<,250 Accepted,

2015-11-24T18:31:30.216Z,SendConnector,08D2F4F8E21A4593,10,192.168.1.100:13193,192.23.26.10:25,>,RCPT TO:<Manoj.Kumar@aa.co.ae>,

2015-11-24T18:31:30.497Z,SendConnector,08D2F4F8E21A4593,11,192.168.1.100:13193,192.23.26.10:25,<,250 Accepted,

2015-11-24T18:31:30.497Z,SendConnector,08D2F4F8E21A4593,12,192.168.1.100:13193,192.23.26.10:25,>,RCPT TO:<Bara.Musleh@amv.com>,

2015-11-24T18:31:30.778Z,SendConnector,08D2F4F8E21A4593,13,192.168.1.100:13193,192.23.26.10:25,<,250 Accepted,

2015-11-24T18:31:30.778Z,SendConnector,08D2F4F8E21A4593,14,192.168.1.100:13193,192.23.26.10:25,>,DATA,

2015-11-24T18:31:30.794Z,SendConnector,08D2F4F8E21A4593,15,192.168.1.100:13193,192.23.26.10:25,<,354 end data with <CR><LF>.<CR><LF>,

 


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Exchange 2013 Single Multi-Role server Receive connector message size limits do not work

November 25, 2015, 2:01 pm
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I recently discovered that on a single multi-role server you must set the attachment size limit at the organization level and not on the receive/send connectors. With this limitation is there a way to configure the following?

1. Set max send/receive message size to/from internal users to 10 MB.

2. Set Max send/receive message size to/from external users to 20 MB.

Any suggestions would be greatly appreciated. Thank you in advance

Jose

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Transport Rules not working

November 25, 2015, 11:00 pm
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I have setup a new Exchange 2013 in coexistence with Exchange 2007. Some pilot users already migrated to the new server. I am trying out the transport rules to block or drop certain mail, but it it nor working. It there any limit if my server is Exchange Standard and standard CAL ?
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Exchange 2013 SSL Certificate

November 26, 2015, 12:02 pm
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Dear All,

I need your help on requesting a Exchange 2013 SSL,

on the past few weeks we have new certificate been applied after while we figured out the exchange powershell stops working because the name wasn't correct on the certificate.

can I use multiple ow names in one certificate ?

can I include the powershell management tools name on the certificate ?

can I include local names .lan /.local in the certificate ?

thank you

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Block certain emails from being sent

November 27, 2015, 1:02 am
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Hi,

I need help blocking certain emails from our test server. That test server is using Exchange 2010 (separate server) for sending out messages without authentication. What I want to do is to block messages to all outside domains except one internal domain, but only from that test server. Is that possible?

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View MIME TO or SMTP TO addresses instead of default recipient address

November 27, 2015, 1:29 pm
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Hi,

I use Exchange 2013sp1 CU9.

Is it possible to append to a message’s subject/body MIME TO (or SMTP TO) email address the message was sent to?  

For example, a recipient has 50 email aliases and he wants to know what one of his email aliases was used to send a particular email without opening headers.
I have checked transport rules, there is action called "Prepend the subject of the message with" but doesn’t seem it has any variables.

I’m aware about SMTP TO and MIME TO can be different. That’s not the point.
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gmail alias smtp authentication

November 28, 2015, 2:28 am
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we have an in premesis exchange 2013 with our own domain but some users prefer to work with gmail and send mail as our domain email address.we tried to setup our exchange server for smtp authentication with gmail but with no luck.we are trying to find a sulotion for this and one idea was to migrate these users to office 365 and then use the smtp server of 365 for smtp authentication with gmail.

My question is if this sulotion will work since we are not planing to modify the mx record that points to our exchange server.

any other suggestions for solutions will be welcomed

Thanks

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messages tracking log

November 28, 2015, 11:10 pm
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Helle All,

I have 2 queries if someone can assist me on the below please

1- how to identify and track a particular message/email which receive connectors is using by powershell
2- is there another way to identify which receive connector has an external relay access, not using powershell (get-receiveconnector | get-adpermission | where {$_.user -like "*anonymous*" -and $_.extendedrights -like "ms-exch-smtp-accept-any-recipient"

thank you in Advance 

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Co-existance and Migration Email Flow

November 29, 2015, 12:45 am
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Hi,

I have Exchange 2010 DAG Multi Role with 2 Servers , I am planning to Introduce Exchange 2013 in my Organization ,  I will create a new DAG on Exchange 2013 Multi Role Server . My Question is about email flow.

1- Right After installing Exchange DAG , Email flow will remain same to Exchange 2010 or it will be changed to Exchange 2013 ?  

2- During Coexistence Mail Flow will be routed to Exchange 2013 even from external and proxy traffic to Exchange 2010. ?   

3- Do i need to change anything on configuration level on Exchange 2010.

Regards

Usman Ghani           

Usman Ghani - MCITP Exchange 2010

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OWA not loading

November 29, 2015, 6:34 pm
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Hi guys,

today we patched our Exchange server 2013 with the latest updates.

however now the owa and outlook users are not able to connect.

Outlook cant connect with exchange.

OWA we get the log in page we add username and password after the page is not loading " Blank ", is the same for ECP.

nothing really changed on the virtual directory. on the https 443 is the correct certificate configured on the server.

powershell is not connecting either.

I want to use those commands to reset everything but can't even connect using powershell

Set-OWAVirtualDirectory -Identity "adminsrv\OWA (Default Web Site)" -FormsAuthentication $False -BasicAuthentication $True

Set-OWAVirtualDirectory -Identity "adminsrv\OWA (Default Web Site)" -FormsAuthentication $true -BasicAuthentication $True

please advise how to fix this.



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Problems with Office 365 - Mailrouting?!

November 16, 2015, 3:36 am
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Hello,

well as u can see here: https://community.office365.com/en-us/f/158/t/415263?pi14985=2

I got a problem with the mailflow.

UserA@domainA.com was moved vom on premise to exchange online.

UserB@domainA.com is still on premise.

UserA can send mails. And can get mails. From external or on premise.

UserB can send mails. Gets mails from on premise users. Not from external. They get an error. Also can't get an email from UserA.

Ok, now we did some configurations in office 365 and the local exchange.

Now I'm getting this error:

Diagnostic information for administrators:

Generating server: AM2PR09MB0003.eurprd09.prod.outlook.com
Receiving server: AM2PR09MB0003.eurprd09.prod.outlook.com 

mouse@roschmann.us
11/5/2015 4:57:11 PM - Server at AM2PR09MB0003.eurprd09.prod.outlook.com returned '550 4.4.7 QUEUE.Expired; message expired'
11/5/2015 4:49:00 PM - Server at emea01-internal.map.protection.outlook.com (10.47.216.27) returned '441 4.4.1 Error encountered while communicating with primary target IP address: "Failed to connect. Winsock error code: 10061, Win32 error code: 10061." Attempted failover to alternate host, but that did not succeed. Either there are no alternate hosts, or delivery failed to all alternate hosts. The last endpoint attempted was xxx.xxx.xxx.xxx:1701'

Original message headers:

So I think its a problem with our local config. Well: The exchange server is behind a firewall. Are there any port forwardings needed? I thought exchange online and on premise are talking over SMTP?

Thanks!

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Transport rule in exchange 2010 generates more than 1 copy of message

November 29, 2015, 11:08 pm
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we have configured a hub tansport rule to bcc all the messages send to a group, rule works but the user receives that message for 10 times.

Couldnt figure out the issue , felt many number of databases but now i have reduced the databases to only 2 but still the rule does this. 

Please adise what else to check.


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URGENT - Unable to send Mail - EXC2010 - Database dismounted (even though its not)

November 30, 2015, 1:25 pm
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Hi All

Server details:

OS: Server 2008 R2

Exchange 2010

Virtual Environment

We recently shut down the exchange server, as we were changing network config on our storage and core, when we bought the server back on line it would not bring network adapter back (VMXNET 3)

WE had to do an OS Disk restore, (Kepth the Database and logs disks as they were) and after some cleaning up with virtual hardware, the server is now stable, but Exchange is not sending mails at the moment.

The database is showing as Mounted, but mails sit in the queue and do not send out

When running Troubleshooting assistant i get an error of:

Result of Test-MapiConnectivity for mailbox database "Mailbox Database 19056XXX" on server SERVER was "FAILURE" with error=database is dismounted

when i go to check the database it shows as Mounted



Need urgent help on this as we have no mail at the moment :(


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Need Help!~ Mail Forwarding via Domain

November 30, 2015, 6:21 pm
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I'm struggling with an issue at work. We've launched a second website and I need info@A and info@B to rout to separate places 

We're running Exchange 2013 and it won't let me create 2 different users with 'info' as the username. I'm good with the Forwarding Rules integrated into the Exchange GUI but I can't get it to forward by the Recipients Domain Name.

I've tried every variation of 'test@domain.com', '@domain.com', 'domain.com' 'domain' for all the following options:

  • The Domain Is
  • The Recipient Includes
  • The Recipient Matches
  • Any Recipient Includes
  • Any Recipient Matches

Nothing has worked, and I need to get this running ASAP so I'll appreciate any help I can get.

Thanks!~

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Specific mails are not delivered to the user inbox. "Message delivery is taking longer than expected".

December 1, 2015, 1:01 am
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Hello,

A users is complaining she doesn't receive a certain e-mails. I check the usual stuff, anti-spam, see if her Outlook is connected etc.

Everything checks out, when I check message tracking I see the mail is delivered to Exchange but Exchange can't put it in her mailbox and reports the following: Message delivery is taking longer than expected. There may be system delays. For more information, contact your helpdesk.

After reading several threads I get something about diskspace but this machine (and the location of the queue and databases) has 50GB+ free space and reside on the same machine. I have also installed the update rollup 10 for Exchange 2013 with a few reboots but this doesn't seem to help.

This only seems to happen to specific messages. No strange eventlog messages are generated.

Exchange 2013 with the latest updates + Rollup 10
Server 2012 Std. 64-bit

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Routing mail through DLP server

December 1, 2015, 7:10 am
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Hi,

We have a 3rd party DLP system that we would like to route mails through incoming and outgoing. This system will then review the mails for material that shouldn't be there and does the following:

Sensitive material found - Holds message on the server for review

Sensitive material not found - Routes the message back to the mail server to then be sent to the client

I have done endless amounts of research into trying to found out how to do this, or even just trying to find the correct terminology, but I'm getting nowhere. 

Can anyone help by pointing me in the right direction? The DLP system we are wanting to route mails through wants to receive the mail on 10025 and send back to the exchange server on 10026. 

I initially tried installing the mail server with both Client Access Server and Mailbox Server installed, but then I had the idea that maybe I can't route traffic if they are both installed on the same server, so currently in a state where I have two mail servers with Client Access Server on one, and Mailbox Server on the other. I definitely feel that I'm either missing some settings in the Exchange Admin Center, or I'm totally overlooking a set of options.

Thanks in advance for any replies, I'd appreciate any feedback or comments. 


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Unable to send emails to Gmail Servers

December 1, 2015, 10:28 am
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Exchange certificate expiry event 12018 not logging.

December 2, 2015, 8:47 am
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Hi All,

We have  Exchange 2013 CU9 installed on Windows server 2012 R2 Standard. GoDaddy certificate installed on this server is about to expire in next 4 days but there is no event logging for this certificate expiry. When I check the other Exchange 2013 servers I found MSExchangeTransport event 12018 gets logged while a certificate is about to expire. any suggestions.

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