Hello there,
We deliver hundreds of transactional b2b mails every day to multiple b2b recipients.
The problem is that, for some reason, especially the businesses using the MS mail protection (MX server is <recipientcompany>.*.protection.outlook.com) very frequently flag our servers as spam. I can assure you we are not sending any spam, every spam tester gives great results/ratings for our mails, we are not on any blacklist. We are only sending like hundreds of transactional mails per day, no marketing mails or something like that. SPF and DKIM records are correct in my opinion.
Also very weird: We are using mailgun.com, so I have detailed logs of all our mails. the emails sent to MS mail-protected servers are instantly delivered with status code 250 (all good), but still are flagged as spam. Why is that?
Does anyone have any tips for me on what to do? It is of utmost importance to our business that these important emails are delivered on time, so I need this to work!
Hope you can help, thanks in advance,
cheers, Patrick